Send a Text Message in HubSpot Workflows

Last updated 5 months ago

Step 1: Create Your Textiful Account

First, you'll need to create a Textiful account to integrate into HubSpot.
Click here to create your free account.

Step 2: Integrate Your HubSpot Account

Full instructions are available within the HubSpot integration article.

Step 3: Create a HubSpot Webhook in Your Keyword

Go to your keywords tab and click the HubSpot link within the lefthand navigation.

Next, click on the Send Text Message From HubSpot tab.

Finally, click the Create a Text Message Webhook button.
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You will be presented with a dialog box where you can write your custom text message. Be sure to check the box indicating that all recipients have opted-in to receive text messages from your organization. It is your responsibility to ensure compliance with opt-in requirements.
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Step 4: Copy Your Webhook

Click the Copy URL button for the text message that you want to use within your HubSpot Workflow.
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Step 5: Add Your Webhook to a HubSpot Workflow

From your HubSpot Workflow, add a Trigger a Webhook action to your workflow.
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Select POST for the Method dropdown
Paste your Textiful Webhook URL into the Webhook URL field. It should start with https://textiful.com/webhooks/hubspot/...
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That's it! Your setup is complete and your HubSpot Workflow will start sending text messages through Textiful.